Do you want to simplify or optimise your processes?
- Would you like to introduce new processes?
- Would you like to organise workflows efficiently?
- Would you like to promote teamwork?
- Would you like to increase collaboration and promote continuous improvement?
- The motivated acc solutions team is here for you with its experience, knowhow and practical skills.
- QR-Link, the service portal is available in 110 languages. QR-Link provides live GEO Cockits and reporting. The platform even translates your content into 110 target languages. You can use the portal for your customers, as a service portal, for exhibits, for business cards, for your machines and asset management, etc. The fully custom tailored solution is ready in your setup within maximum 4 days. See the QR-Link Video now...
- Information and news about QR-Link the service portal
- See a live demo now...
Know-how
on demand. Outstanding know-how from the entire acc solutions AG Team is available for you. Thanks to the diversity and broad experience the team finds the most suitable solutions for your business processes. Kaizen - optimse daily to reach excellence.
Development
Thanks to the experienced acc solutions Team you progress fast and reach your goals. The acc solutions Team helps on the strategy, process and technology side to reach better results. The acc solutions team delivers, be it the SaaS Service Champion, a new datawarehouse, live Cockpits, API interfaces, an application redesign, new innovative products or processes. acc is here for your success.
Successful process re-engineering and innovation at BMW Bühler in Neuenegg / Berne. acc solutions implemented the Okomo Chat solution for sales and support processes.
„acc solutions professionally analyzed our requirements and optimally implemented our processes in their Service Champion platform. Thanks to transparent communication, initial information has been improved massively.“
Nils Kerner, Kreditoren-management, Swisscom
"Acc solutions exceeded our expectations. The process for repair and maintenance orders to field technicians (Service Assignment) has become much more transparent and efficient thanks to the PDF module of the "Service Champion". The error rate was reduced to virtually zero! "
"For our new additional service Hertz HotSpot, acc solutions has created the business process that connects suppliers, customers and all Hertz stations with each other. Thanks to the Service Champion we now have live reports and controlling at the click of a mouse!"
"In sales we benefit greatly from the newly created transparency that we have achieved thanks to acc solutions!"
"Since the introduction of the Service Champion, the event organization has been running efficiently and in a structured manner. Urgencies are detected early. "
"We are thrilled with the increase in efficiency we have achieved thanks to the professional advice of acc solutions and the commitment of the Service Champion."
Michael Scheu, Hotline Support, Laetus
"Thanks to the close cooperation with acc solutions, the staff in the Swisscom shops are planned precisely according to day, time and location."
![[:de]Roger Müller ist Gründer und CEO mit Herzblut von acc solutions. [:en]Roger Müller is a founder of acc solutions and the CEO.[:]](https://i0.wp.com/www.acc-solutions.ch/wp-content/uploads/2017/02/accs-roger-6.jpg?fit=300%2C200&ssl=1)
Customers
Partners
acc solutions works with local partners to create regional value.
100% locally made, long-term, stable partnerships are extremely important to acc solutions.
Sustainability, trust and shared values count for us!
„Interesse an CRM aus der Cloud wächst konstant“ meldet ICT Kommunikation.
“Interesse an CRM aus der Cloud wächst konstant” meldet ICT Kommunikation Die acc solutions AG bietet CRM-Lösungen aus der Cloud bereits seit 2008 an. „Die Nachfrage nach branchenspezifischen CRM-Lösungen aus der Cloud wächst kontinuierlich. In den nächsten fünf Jahren soll die Cloud-Alternative stärker verbreitet sein als On-Premise-Lösungen, wie die Experten von EC4U im Rahmen ihrer jährlich durchgeführten Vergleichsstudie festgestellt haben
Service Desk im Maschinenbau
Service Desk im Maschinenbau Schweizer Qualität im Maschinenbau ist weltbekannt und „Swissmade“ ist hoch im Kurs, auch wenn der Konkurrenzdruck und die Frankenstärke viele Firmen vor grosse Herausforderungen stellen. Die Erwartung an die Qualität steigt bei den Kunden. Viele Käufer sind bereit, für beste Qualität mehr zu investieren, z.B. können Maschinenbauer im Geschäftsbereich Service & Support grössere Umsätze mit interessanten
Befreien Sie sich von der E-Mail Flut
Befreien Sie sich von der E-Mail Flut Mitarbeitende verbringen viel Zeit mit E-Mails und häufig empfinden sie deren Nutzung als Störfaktor. In kurzen Abständen empfangen Mitarbeitende neue E-Mails, öffnen diese und werden so ständig in ihrer Arbeit unterbrochen. Um die Konzentration wieder für die ursprüngliche Aufgabe aufzubauen, braucht es bis zu 20 Minuten. Diese Unterbrechungen machen die Mitarbeitenden und die