Top customer service business solution, tailored to your value chain, more than just software! Know-how included, as software as a service in 1-2 weeks live for your processes
Lack of transparency, too much software and too little overview? With the Service Champion, your existing systems can be easily integrated. You get a 360-degree view of your data and KPIs, e.g. in cockpits. More efficiency through transparency. As SaaS software as a service or locally at your location. Learn from acc solutions and our customers... For your processes - information about the Service Champion: Service Champion - acc solutions (acc-solutions.ch) And... Log in here (registered users only): https://www.servicechampion.com
Telephony center on the Internet, company number (landline) available on the smartphone, call from all over the world with your own landline number
Would you like to modernize your company telephony? Would you like to be able to make calls from anywhere in the world using your smartphone or laptop using your landline number? Would you like to reduce your Telco costs? Would you like to easily connect team or customer calls (telephone conferences)?
Then the Voice over IP solution using 3CX is exactly what you need. Live demo possible at any time. 100% integration in Service Champion and QR-Link Service Portal. Click-to-dial from the customer form or e-mail. Dial-in pop-up when calling opens the customer sheet directly in Service Champion. Efficiency for everyone in the team, anywhere in the world. And... Log in here (registered users only): https://www.servicechampion.com
Plan, track and manage requests and projects
Do you need support implementing Jira, have specific questions about it or might need general support?
We help you overcome IT challenges.
Modern helpdesk with customer portal, that's how it works!
Do you want to efficiently combine your workflow with a helpdesk, active customer interactions and live evaluations?
With freshdesk you have countless options to upgrade your service desk and we actively support you with implementation, execution and configuration.
Customer service first priority
Would you like to create an overview of your customer communication, a mobile friendly customer portal and your own statistics?
With Zendesk, nothing stands in the way of excellent customer service!